Getting started: from install to first QR in 2 minutes


UnboxBridge — Help Article 1 — Getting Started (Tone Sample)

This guide takes you from "just installed UnboxBridge" to "first QR code printed and tested on your phone" in under two minutes. Most merchants finish before their coffee finishes brewing. Here's the path.

1. Install UnboxBridge

Find UnboxBridge in the Shopify App Store and tap Add app. Approve the standard product-read permissions when Shopify asks. You'll land on the UnboxBridge dashboard inside your Shopify admin — no separate site, no separate login.

SCREEN 1.1: Shopify App Store listing page with the "Add app" button highlighted.

2. Pick your first product

On first open, UnboxBridge asks you to pick a product. Don't overthink this — choose your best-seller. The product you sell most is the one whose customers ask the most setup questions, which is exactly what this app is built to fix.

SCREEN 1.2: Post-install onboarding screen with the prompt "Pick your best-selling product to create your first manual."

Use the search field if you have many products. Tap the product to continue.

SCREEN 1.3: Product picker showing the merchant's product list with a search bar.

3. Add your manual content

You have three ways to give your customers something to read or watch:

  • Upload a PDF — your existing manual works as-is. Drag it onto the upload area, or tap to browse.
  • Paste a YouTube or Vimeo URL — if you already have a setup video on your channel, paste the link. UnboxBridge embeds it directly.
  • Write step-by-step (recommended) — type each step in order. Customers swipe through one screen per step on their phone, with a tappable "I'm Stuck" button on every step.
SCREEN 1.4: Upload widget with all three options visible (drag-and-drop area, URL field, "Write step-by-step" button).
Tip: Pick whichever takes least effort right now. You can edit, replace, or add to the content anytime — and the QR code you're about to generate stays valid forever, because it points to the manual record, not the file.

4. Generate and download your QR code

Tap Generate QR code. UnboxBridge creates a high-resolution QR linked to your manual. Download it in whichever format your packaging printer asks for:

  • PNG — for digital use (welcome emails, Instagram, in-store displays)
  • SVG — scales to any size; the safe default for vector workflows
  • Print-ready PDF — includes bleed marks; what most professional printers want
SCREEN 1.5: QR preview with the three download buttons visible side-by-side.

5. Test it on your phone (30 seconds)

Before sending anything to your printer, scan the QR with your own phone:

  1. Open your phone's camera app.
  2. Point it at your screen (or a printout of the QR).
  3. Tap the link notification that appears.

Your manual should load on your phone in under a second. If something looks off — wrong content, broken video, missing images — fix it now in the editor and rescan. The QR itself doesn't need to change; the link always points to the latest version of your manual.

SCREEN 1.6: Mobile manual rendered on a real phone (use Chrome DevTools mobile emulation if no real device available).

That's it. You've shipped your first manual. Now hand the QR file to your packaging designer, and you're ready to print.

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